Protecting your private information is our priority. This Statement of Privacy applies to the www.11ravens.com and Eleven Ravens LLC. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Eleven Ravens LLC. include www.11ravens.com and 11 Ravens. The 11 Ravens website is a ecommerce site. By using the 11 Ravens website, you consent to the data practices described in this statement.
TRUSTE PRIVACY PROGRAM
11 Ravens is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this policy, you should first contact us at info@11ravens.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe may serve as a liaison with us to resolve your concerns.
COLLECTION OF YOUR PERSONAL INFORMATION
11 Ravens may collect personally identifiable information, such as your name. If you purchase 11 Ravens’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by 11 Ravens. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the 11 Ravens website.
11 Ravens encourages you to review the privacy statements of websites you choose to link to from 11 Ravens so that you can understand how those websites collect, use and share your information. 11 Ravens is not responsible for the privacy statements or other content on websites outside of the 11 Ravens website.
USE OF YOUR PERSONAL INFORMATION
11 Ravens collects and uses your personal information to operate its website(s) and deliver the services you have requested.
11 Ravens may also use your personally identifiable information to inform you of other products or services available from 11 Ravens and its affiliates. 11 Ravens may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
11 Ravens does not sell, rent or lease its customer lists to third parties.
11 Ravens may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to 11 Ravens, and they are required to maintain the confidentiality of your information.
11 Ravens may keep track of the websites and pages our users visit within 11 Ravens, in order to determine what 11 Ravens services are the most popular. This data is used to deliver customized content and advertising within 11 Ravens to customers whose behavior indicates that they are interested in a particular subject area.
11 Ravens will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on 11 Ravens or the site; (b) protect and defend the rights or property of 11 Ravens; and, (c) act under exigent circumstances to protect the personal safety of users of 11 Ravens, or the public.
USE OF COOKIES
The 11 Ravens website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize 11 Ravens pages, or register with 11 Ravens site or services, a cookie helps 11 Ravens to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same 11 Ravens website, the information you previously provided can be retrieved, so you can easily use the 11 Ravens features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the 11 Ravens services or websites you visit.
SECURITY OF YOUR PERSONAL INFORMATION
To secure your personal information from unauthorized access, use or disclosure, 11 Ravens uses the following:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
CHILDREN UNDER THIRTEEN
11 Ravens does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
As a parent or guardian you can request us to remove personal information of your child that was submitted without your consent or by misrepresenting his or her age. At your request, we will take reasonable steps to remove such information from our database. All such requests should include the same user name, password, and e-mail address that your child submitted to the contact information below.
OPT-OUT & UNSUBSCRIBE
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from 11 Ravens by contacting us here:
- Web page: www.11ravens.com
- Email: info@11ravens.com
- Phone: 888-708-4270
CHANGES TO THIS STATEMENT
11 Ravens may change our policy at any time by posting a new version of it on this website. We encourage you to check the website regularly for information about such revisions. If we change our policy, those changes will affect all information collected after they change. If you object to the change, you must contact us in writing regarding your objection.
CONTACT INFORMATION
11 Ravens welcomes your questions or comments regarding this Statement of Privacy. If you believe that 11 Ravens has not adhered to this Statement, please contact 11 Ravens at:
Eleven Ravens LLC.
1265 S Lewis St
Anaheim, CA 92805
Email Address: info@11ravens.com
Telephone number: 310-741-1681
Effective as of June 16, 2016
